To our valued pet parents:
We would like to inform you of CCAH’s prescription food ordering policy to avoid any issues with ordering, delivery, and pick up.
- CCAH places prescription pet food orders weekly on Wednesday at 9 am.
- All pet foods requested before this time will be ordered that day, any food requested after this time will be ordered the following Wednesday.
- The food will be available for pick up by Friday afternoon excluding manufacturer backorder, holidays, and during inclement weather.
- A team member will call you when the food arrives.
- We will label and hold the food for your pet for 2 weeks from our call. If you are unable to pick your food up within this time frame,
please contact us and we will arrange an alternative date.
We truly appreciate your understanding and cooperation in this matter and look forward to continuing to serve your pets dietary needs.
Please feel free to contact us if you have any questions/concerns. We appreciate your feedback.
Dr. Cynthia Barker and Dr. Michele Forbes